Your GDPR Rights
Last updated: January 2026
1. About This Page
This page explains your rights under the General Data Protection Regulation (GDPR). Even though we are based in Australia, we respect and uphold GDPR rights for all users, regardless of location.
2. Data Controller
The data controller for this website is:
- Company: nextplaycore.com
- Address: 21 Oxford Street, Collingwood VIC 3066, Australia
- Contact email: support@nextplaycore.com
3. Your GDPR Rights - Detailed List
3.1 Right of Access (Article 15)
You have the right to request a copy of the personal data we hold about you. This includes:
- The categories of data we process.
- The purposes of processing.
- Who we share your data with.
- How long we store your data.
- The source of your data (if not collected directly from you).
To make an access request, email support@nextplaycore.com with the subject line "Data Access Request". We will respond within 30 days.
3.2 Right to Correction (Article 16)
You have the right to ask us to correct any inaccurate personal data we hold about you. You can also ask us to complete any incomplete data.
Email us at support@nextplaycore.com with the subject line "Data Correction Request" and tell us what needs to be updated.
3.3 Right to Deletion (Article 17)
Also known as the "right to be forgotten". You can ask us to delete your personal data if:
- The data is no longer needed for the purpose it was collected.
- You withdraw your consent (and there is no other legal basis for processing).
- You object to the processing and there are no overriding legitimate grounds.
- The data has been unlawfully processed.
- The data must be deleted to comply with a legal obligation.
Email us at support@nextplaycore.com with the subject line "Data Deletion Request".
3.4 Right to Restriction (Article 18)
You have the right to ask us to restrict the processing of your personal data. This means we will store your data but not use it. You can request this if:
- You contest the accuracy of the data (while we verify it).
- The processing is unlawful and you prefer restriction over deletion.
- We no longer need the data but you need it for legal claims.
- You have objected to processing (while we verify our legitimate grounds).
3.5 Right to Data Portability (Article 20)
You have the right to receive your personal data in a structured, commonly used, machine-readable format. You can also ask us to transfer your data directly to another controller, where technically feasible.
This right applies to data you provided to us based on consent or contract, processed by automated means.
3.6 Right to Object (Article 21)
You have the right to object to the processing of your personal data based on our legitimate interests. If you object, we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
You can always object to direct marketing. We will stop immediately.
3.7 Right to Withdraw Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing done before the withdrawal.
4. How to Withdraw Consent
You can withdraw your consent in several ways:
- Email: Send a request to support@nextplaycore.com with the subject "Withdraw Consent".
- Unsubscribe: Click the unsubscribe link in any marketing email we send you.
- Cookie settings: Use our cookie consent banner to change your cookie preferences. You can also clear cookies through your browser settings.
5. How to Manage Cookies
You can manage cookies in these ways:
- Cookie banner: When you first visit our site, you can choose which cookies to accept. You can change these settings at any time by clearing your cookies and revisiting the site.
- Browser settings: Most browsers let you block or delete cookies. Check your browser's help section for instructions.
- Contact us: Email support@nextplaycore.com if you need help managing your cookie preferences.
Note: Disabling essential cookies may affect how the website works.
6. How We Handle Your Requests
When you exercise any of your GDPR rights:
- We will acknowledge your request within 3 business days.
- We will respond fully within 30 days.
- If the request is complex, we may extend this to 60 days (we will let you know).
- We may ask you to verify your identity before processing your request.
- There is no fee for exercising your rights. If a request is clearly excessive or repetitive, we may charge a reasonable fee or refuse to act.
7. Right to Complain
If you believe we have not handled your data correctly, you have the right to lodge a complaint with a supervisory authority. In Australia, you can contact the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
For EU/EEA residents, you may also contact your local data protection authority.
8. Data We Process
For full details on what data we collect, how we use it, and how long we keep it, please read our Privacy Policy.
9. Contact Us
For any GDPR-related questions or requests:
- Email: support@nextplaycore.com (24-hour support)
- Address: 21 Oxford Street, Collingwood VIC 3066, Australia